/ Your Stay

Every policy, written down.

Check-in at 3 pm. Out by noon. Front desk around the clock. Below is the rest of it.

— The terms

No ambiguity. No surprises.

Arrival & departure
Front desk
Connectivity

Check-in 3 pm / Out by noon

Open every hour of the day

WiFi: 500 Mbps, no login wall

Early drop-off available from 1 pm when the room is ready. Late checkout until 2 pm on request, subject to availability—ask at the desk.

Staffed around the clock. No automated kiosk after hours, no call queue. A person picks up.

Hardwired ethernet at every desk. Password on the key card sleeve. No portal, no daily reset.

Close environmental shot of a Pane Hotel room corner: concrete ceiling meeting an oak-panelled wall, a single pendant lamp casting warm diffuse light downward onto a smooth desk surface, acoustic glazing visible at the frame edge, shot with a wide lens to reveal proportion, no people, golden hour light entering from the left
Close environmental shot of a Pane Hotel room corner: concrete ceiling meeting an oak-panelled wall, a single pendant lamp casting warm diffuse light downward onto a smooth desk surface, acoustic glazing visible at the frame edge, shot with a wide lens to reveal proportion, no people, golden hour light entering from the left
How we build

Quiet is structural, not a policy

Concrete slab floors between every level. Acoustic glazing on all street-facing rooms. Corridors routed away from sleeping walls—so the hallway noise stays in the hallway.

Accessible rooms on every floor, roll-in showers available, elevator reaches all levels. Ask the desk for specifics before you book.

Wide shot of a New York City block-level streetscape in daylight: low-angle view along a midtown sidewalk with building facades in warm stone and brick, morning overcast light, no people in foreground, showing neighborhood scale and materiality, muted desaturated tones
Wide shot of a New York City block-level streetscape in daylight: low-angle view along a midtown sidewalk with building facades in warm stone and brick, morning overcast light, no people in foreground, showing neighborhood scale and materiality, muted desaturated tones
Food & the block

Breakfast at 6. Forty restaurants within five minutes.

The on-site café opens at 6 am and closes at 10 am—coffee, pastry, a hot option. After that, the neighborhood takes over: West 38th sits inside walking distance of Koreatown, the Garment District, and Hell's Kitchen.